Zoomex now supports different types of deposit methods for our users. Here is a detailed operation process so that you can easily deposit by
1. Crypto Deposit
A crypto deposit is the transfer of crypto from an external wallet or another exchange via blockchain transaction to your Zoomex account. Here’s a step-by-step guide on how to make a crypto deposit.
Note:
- Please only deposit the supported coins using the supported chain listed on the Zoomex deposit page.
- USDT via TRC20: Zoomex does not support TRC20-based USDT deposits from smart contract address.
- ETH deposit: Zoomex currently only supports ETH direct transfer, please do not transfer your ETH using Smart Contract Transfer.
- XRP/EOS deposit: When transferring to the Zoomex wallet, please remember to fill in “Memo”(EOS) / "Tag" (XRP), otherwise, the deposit will not be successful. NOTE: Depositing without a memo/tag or with the wrong memo/tag may lead to the loss of assets. For more information, please refer to this page: FAQ - On chain deposits
If you have registered an account on Zoomex, click the icon located on the homepage navigation bar as indicated by the arrow and select "Deposit" or click the link: https://www.zoomex.com/user/assets/deposit
After you have entered the deposit page, you need to select the following:
- Select Cryptocurrency: Choose the coin that you would like to deposit by either clicking the dropdown menu or the coin icons on the right.
- Select Deposit Network : Please ensure you choose the correct chain and currency type.
- Select Receiving Account: Select either Funding or Trading account as your receiving account.
Once you’ve made these selections, you can either scan the QR code under “Deposit Address” to deposit funds or click the icon next to the address to copy the deposit address. Then, use this address as the destination address to which you can send the funds.
Step 3:
After completing the deposit, check the deposit status by clicking “All records” on the asset page.
Step 4:
To review the deposit completion status, select the type “On-Chain Deposit”. Then, click “View Details” to see the details (address and TXID) of each deposit.
2. Buy Crypto using fiat currency
Zoomex has a wide range of channels for purchasing cryptocurrencies with fiat currency. It currently supports 35 fiat currencies and 3 cryptocurrencies, and Zoomex provides zero transaction fee cryptocurrency purchases. (Zoomex does not charge any fees, but third-party providers may impose fees.)
Fiat currencies：
JPY,
USD,
AUD,
AED,
BRL,
CAD,
CHF,
CZK,
DKK,
EUR,
GBP,
HKD,
IDR,
INR,
MXN,
NOK,
NZD,
PHP,
PLN,
QAR,
RON,
SAR,
SEK,
SGD,
THB,
TRY,
TWD,
VND,
ZAR,
CLP,
NGN,
UAH,
MYR,
ARS,
COP
Cryptocurrencies：
USDT、BTC、ETH
Step 1:
Hover your mouse over the 'Buy Crypto' option in the homepage navigation bar, click on 'Express' to access the Buy Crypto Express page.
Step 2:
On the Buy Crypto Express page, select the type of fiat currency and cryptocurrency, and enter the amount of fiat currency you wish to pay. After entering the fiat currency amount, the corresponding amount of cryptocurrency you will receive will be displayed automatically.
Important reminder:
If the entered fiat currency amount does not meet the minimum threshold, a prompt will appear, and the minimum threshold amount will be automatically entered.
Step 3:
Choose the corresponding payment channel, and by clicking on the respective payment channel, you will see the exchange rate and channel information.
Important reminder:
The prices displayed on this page are for reference only, and the final price will be based on the amount displayed after the transaction is completed.
Withdrawals are restricted within 24 - 48 hours after depositing through a service provider.